How to Configure Email Settings for Forms in JupiterX

When you're setting up a form on your website using the JupiterX theme, it's essential to configure the email settings correctly. These settings determine where the form submissions should be forwarded to, the details included in the email, and how the email looks when it arrives in the recipient's inbox. Let's walk through how to adjust these settings and ensure your emails are delivered reliably.

Basic Email Settings

First, we'll review the primary email settings you can specify for the form widget:

  • To: This is where you'll enter the email address that will receive the form submissions. Make sure this is an email address you regularly check.
  • Subject: The subject line for the email notification. Something clear and concise is best. For example, "New Contact Form Submission."
  • Message: You can structure the email message using shortcodes for different form fields. By default, "[all-fields]" shortcode is selected, which includes all the user-submitted data in the email.
  • From Email: Specify the sender's email address. It's good practice to use something like [email protected] to indicate that it's an automated message.
  • From Name: This is the sender's name that will appear in the email. It can be your name, your business name, or any relevant title.
  • Reply To: Here, you can set which email address should be used if the recipient decides to reply to the email.
  • Cc: If you wish to send a carbon copy of the form submission to another person or address, enter it here.
  • Bcc: For a blind carbon copy that other recipients do not see, add the email address in this field.
  • Meta Data: Additional information like IP address, browser, and more can be included here. You can add or remove these as needed.
  • Send As: Choose if the message should be sent as HTML (allows styling) or Plain text.

Important Note on Email Deliverability

Most hosting servers restrict mail functionality to help combat spam, so you'll need to set up an SMTP service to ensure your emails are correctly delivered. SMTP stands for "Simple Mail Transfer Protocol" and is the standard method for sending emails across the Internet.

Setting Up Email with Postmark

Using Postmark with the WordPress Plugin

Postmark is a reliable third-party service that increases the deliverability of emails sent from your WordPress site. Here's how you set it up:

  1. Create a Postmark Account: First, sign up for a Postmark account at Postmark's website.
  2. Server and Token: Once you've created an account, set up a server within Postmark and generate an API token.
  3. Install the Plugin: On your WordPress dashboard, go to Plugins > Add New, and search for the official Postmark plugin. Install and activate it.
  4. Plugin Configuration: Navigate to the Postmark settings within WordPress and enter your API token.
  5. Test Email: Send a test email to ensure everything is working correctly.

Setting Up with Gmail and an SMTP Plugin

Another way to ensure reliable email delivery is by using Gmail's SMTP service. Here's how:

  1. Gmail Account: You should have a Gmail account that you can use for sending emails.
  2. Install an SMTP Plugin: In WordPress, install an SMTP plugin like WP Mail SMTP by WPForms.
  3. Plugin Configuration: Enter your Gmail SMTP details such as SMTP host (, SMTP port (587), encryption (TLS), and your Gmail account credentials.
  4. Authorization: You may need to authorize the SMTP plugin to use your Gmail account for sending emails.
  5. Test Email: Always send a test email to confirm everything is set up correctly.

Remember to update and save your settings after each change and test your email functionality to ensure that your forms are working as expected. For further assistance, consult the respective service's documentation or reach out to their support.

By following these instructions, your JupiterX site forms should now reliably send email notifications to the right recipient, helping you manage your correspondence effectively.

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